Services
Services like “workflow management" and “customer-delight strategies" matter when you understand what they mean and what they could mean for your business.
Workflow management and optimization
You’ve got a workflow problem? we’ll solve it.
Every business has a workflow process. It’s a pathway that starts with initial advertising and ends with invoice collection, cycling through again with return business and referrals. If there’s breakdown anywhere along the pathway, it is affecting your business. Through workflow management and optimization, we will detect where the breakdown is and show you how to fix it.
Workflow modeling
The symptoms indicate where the pain is.
Once we’ve analyzed the business workflow process, we take a top-level view. There are certain rations and “performance indicators” that help quickly pinpoint what has actually caused the breakdown. Once we get this information, we can customize a workflow model for your business to address the pain.
Client Example: Chrystal Springs Landscapes, Inc.
Growth strategies
If your CPA isn’t your best friend, he should be ours.
Every business needs a growth strategy. Your current speed of business growth, growth hold, capacity management, etc. will help us team up with the CPA (our best friend) to come up with a custom-built growth strategy for your business.
Infrastructure development
Let’s plan now, implement at “the right time.”
There’s a time to bring in “overhead,” but it’s not when you can’t afford it. However, it’s always a good time to plan for it. We help business owners plan, and also help implement our plan at the right time (the right time being determined by “performance indicators,” not calendar dates).
Growth management
Businesses - know when to grow ‘em, know when to hold ‘em.
Managing growth holds are critical – literally, this is where most businesses fail. Every business manager needs to be equipped with the tools to control growth holds, or they will control the condition of your business.
Market penetration strategies/market analysis
What do you want to be when you grow up? Why does that matter to your target market?
To be a force in the marketplace, you need a business message that clearly communicates how your target market should perceive your business and why that matters to them. Through research, we will craft this message, then develop a strategy to make sure your message is heard.
Market performance monitoring programs
Your target market should quickly become your biggest fans.
Once we have developed your message, when you address your target market, the results should be easily measured by the smiles in the room. If you’re making friends, making sales, and making money, then by PerSyst standards, your market performance is where it should be.
Client example: WireCraft Electric
Customer management programs /Customer delight strategies
Your business success – Supersized.
This is the full-meal deal. Every obstacle along your workflow-process pathway, every pain, and every point of contact/communication is analyzed and refined to make your business a well-oiled machine. It takes years to fully implement this extensive program. Everything is done with one goal: to delight your customers, generating business for many years to come.
Client example: Renovation and Remodeling Specialists
